Last Updated: January 24, 2023

At Verto, we’re committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital offerings.

Verto strives to conform to the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.1 and Accessibility for Ontarians with Disabilities Act, 2005 (“AODA”) and is compliant with applicable accessibility standards under the AODA and its regulations while carrying out its obligations.

It is the goal of the Ontario government to make Ontario barrier-free by 2025. As we move closer to that date, Verto will become progressively more accessible and responsive to the needs of persons with disabilities. Whether a person’s disability is apparent or not, everyone should be treated with courtesy, made to feel welcome, and have their need for accommodation respected.

As a provider of healthcare technology services, we will make reasonable efforts to ensure our policies, practices, and procedures are consistent with the following principles:

Dignity and Independence: Our products must be provided in a manner that respects the dignity and independence of persons with disabilities.

Integration:The provision of goods or services to persons with disabilities and others must be integrated unless an alternate measure is necessary, whether temporarily or on a permanent basis, to enable a person with a disability to obtain, use or benefit from our goods or services.

Equal Opportunity: Persons with disabilities must be given an opportunity equal to that given to others to obtain, use and benefit from our goods or services.

Verto is dedicated to ensuring accessibility for all customers and employees. To achieve this, we have implemented an Accessibility Program with our Company Manual that emphasizes our commitment to addressing the individual needs of those requiring an accommodation, both visible and non-visible. This program is shared with all new hires as part of their onboarding process. In addition to our Accessibility Program, we also make our best efforts to have the following in place:

Verto will consider a person’s disability when communicating with them, with the end goal being to communicate in an effective way. Where possible and helpful, staff will ask persons with disabilities directly how best to communicate with them.

Assistive Devices
Verto will ensure that we are prepared to serve customers with various assistive devices that may be used by individuals while accessing our goods and/or services.

Provide training to all Verto employees, volunteers, or contractors who provide services to Verto customers or the general public.

Customer Feedback
Customers who wish to give feedback regarding the way Verto provides services to customers with disabilities can provide their input and feedback via email at [email protected].

Verto will evaluate all of our policies and processes on a regular basis to determine the level of accessibility we provide for our customers, contractors, and employees who may have disabilities. Any deficiencies will be addressed in a timely manner to ensure the accessibility needs of all individuals are met and maintained.

Verto’s solutions are compatible with most major Internet browsers including Chrome, FireFox, and Safari and accessible through any internet enabled device.

Verto distributes this policy to all personnel who work with web content including writers, editors, designers, and developers.

Verto engages in regular automated testing and minimum annual audits and user testing to assess and improve accessibility.

Verto web content personnel undergo mandatory bi-annual accessibility training.