According to an article from the J Am Med Inform Assoc, upwards of 70% of health information technology (IT) projects fail. Some of the reasons stated in the article were poor technology usability and stakeholder engagement. Examples of this might include instances of clinicians spending too much time on the phone trying to order a simple test or documenting for hours at home after a full day of patient care.
How can this be overcome | Add a layer of automation to existing EMR functionality to map your clinical workflows vs. having to force the EMR’s standard inflexible workflows
When systems are configured to support existing workflow or documentation needs, quality improvement and best practice care can be achieved. When implementing new technology, consider employing a co-development methodology, workflow shadowing, and process modeling in order to map your workflow to your technology.
Modernizing your EMR and overcoming these challenges can ensure that clinicians are limiting the time spent performing administrative and data entry tasks. This in turn can redirect their attention and time to what they were trained to do – practice patient centered care.